Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
evobee.com does not set a refund on behalf of the Sellers. The Seller shall be responsible for communicating its refund policy to the Customers and to issue the refund as per refund policy and following applicable laws. All issues related to refund shall always be between the Customer and the Seller. We (evobee.com) are not liable for any refund-related claims in connection with Seller and Seller hereby agrees to indemnify, defend and hold harmless the Website in connection therewith.
The buyer can request a refund with a proper explanation of the reasons for the refund requested. If it is related to the item itself, the Buyer must provide photo evidence of the claim.
If the Buyer and Seller are unable to resolve the issue, the website Management will step in.
In a determination to accomplish customer satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email support@evobee.com .
We will refund you back in the following circumstances:
1. If there is duplicate payment was made due to technical glitch, or any other error;
2. If we consider the refund is necessary as per customer support staff as per our sole discretion.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back-office staff confirms refund. Then, a refund will be made accordingly.
We will refund your amount to the original payment method, once it has been processed.
The complete refund process normally takes about 5-15 working days from the date of confirmation of the refund.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at support@evobee.com.
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